Privacy Policy

KORSUN, operated by KORSUN FASHION SL, describes in this Privacy Policy how personal information is collected, used, and protected when you visit or make a purchase from this website. By accessing or using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with KORSUN, we may collect the following types of information:

Personal Information

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely via third-party providers)

Order Information

• Products purchased
• Order history
• Transaction details

Technical Information

• IP address
• Browser type and device information
• Website usage data (pages visited, time spent, interactions)

How We Use Your Information

KORSUN uses collected information for the following purposes:

• To process and fulfill orders
• To communicate order confirmations, updates, and support responses
• To provide customer service
• To improve website performance and user experience
• To prevent fraudulent transactions and ensure security

We only use your information where necessary for legitimate business operations.

Payment Information

All payment transactions are processed through secure third-party payment providers. KORSUN does not store or have direct access to full payment card details.

Accepted payment methods include:

• Credit/Debit Cards
• Digital Wallets

Information Sharing

KORSUN does not sell, rent, or trade personal information.

We may share information with trusted third parties only when necessary, including:

• Payment processors
• Shipping and logistics providers
• Technical service providers (e.g., website hosting)

These parties are required to handle your data securely and only for specified purposes.

Cookies and Tracking Technologies

KORSUN uses cookies and similar technologies to:

• Improve website functionality
• Understand user behavior
• Enhance browsing experience

Users may adjust browser settings to manage or disable cookies. However, this may affect certain website functionalities.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders
• Comply with legal and accounting obligations
• Resolve disputes

Once no longer required, data is securely deleted or anonymized.

Data Security

KORSUN implements appropriate technical and organizational measures to protect personal data against unauthorized access, misuse, or disclosure.

While we take reasonable precautions, no online system can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict certain types of data processing

Requests can be made using the contact details below.

Third-Party Links

Our website may contain links to external websites. KORSUN is not responsible for the privacy practices or content of third-party sites.

Policy Updates

KORSUN may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised effective date.

Customer Support

For any privacy-related questions or requests, you may contact:

Email: katrine.korsun@korsun.com
Phone: +34 667 021 297

Business Address

Calle Monte Alto de La Cala Golf, Casa 100
Mijas Costa Malaga, 29649

Support Hours

Daily, 10:00 – 18:00 (EST)

Support availability during holidays may be limited. Response times may vary depending on request volume.