Secure Checkout & Billing Policy

KORSUN is committed to providing a secure and reliable checkout experience. This policy outlines how payments are processed, how customer data is protected, and the measures in place to ensure transaction security.

Secure Checkout Environment

All transactions on the KORSUN website are processed through a secure checkout system:

• The website is protected using SSL (Secure Socket Layer) encryption
• Data transmitted during checkout is encrypted and securely processed
• Secure protocols are used to protect sensitive customer information

This ensures that all payment and personal data remain protected during transmission.

Payment Processing

KORSUN accepts the following payment methods:

• Credit Cards
• Debit Cards
• Digital Wallets

All payments are processed through trusted third-party payment providers that comply with industry security standards. KORSUN does not store or have direct access to complete payment card details.

Data Protection and Security

To maintain a high level of security, KORSUN implements:

• Encrypted data transmission
• Secure server infrastructure
• Restricted access to sensitive information
• Continuous monitoring for suspicious activity

These measures are designed to prevent unauthorized access, misuse, or disclosure of personal and financial information.

PCI Compliance

Payment processing partners used by KORSUN adhere to PCI-DSS (Payment Card Industry Data Security Standard) requirements. This ensures that all card transactions are handled according to strict global security standards.

Fraud Prevention

KORSUN actively monitors transactions to reduce the risk of fraudulent activity:

• Orders may be reviewed for verification
• Additional information may be requested if necessary
• Suspicious or unauthorized transactions may be declined or canceled

These steps help protect both customers and the business.

Billing Accuracy

Customers are responsible for providing accurate and complete billing information at the time of purchase:

• Incorrect billing details may result in order delays or cancellation
• KORSUN is not responsible for failed transactions caused by inaccurate information

Transaction Confirmation

After a successful purchase:

• Customers receive an order confirmation email
• Payment confirmation is included with transaction details

This ensures transparency and allows customers to verify their purchase.

Currency and Charges

• All charges are processed as displayed at checkout
• Additional charges such as taxes or international fees may apply depending on the destination
• Customers are responsible for reviewing final charges before completing payment

Third-Party Services

KORSUN relies on secure third-party services for payment processing and transaction management. While these providers maintain high security standards, KORSUN is not responsible for external service interruptions or technical issues beyond its control.

Customer Responsibility

Customers should take precautions to protect their own information:

• Do not share payment details with unauthorized parties
• Ensure secure access to personal devices
• Contact KORSUN immediately if suspicious activity is detected

Customer Support

For any billing or payment-related inquiries, you may contact:

Email: katrine.korsun@korsun.com
Phone: +34 667 021 297

Business Address

Calle Monte Alto de La Cala Golf, Casa 100
Mijas Costa Malaga, 29649

Support Hours

Daily, 10:00 – 18:00 (EST)

Support availability during holidays may be limited. Response times may vary depending on request volume.